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Alana Calbente — Desenvolvedora Front End | Service Desk | CyberSecurity

I am an IT professional with experience in technical support, infrastructure, and information security, working on continuous improvement and asset management p

I am an IT professional with experience in technical support, infrastructure, and information security, working on continuous improvement and asset management projects. My career includes everything from employee onboarding and Windows/Linux server administration to investigative analysis and risk prevention, with a focus on identifying and mitigating fraud and threats that could impact business operations and security. I have experience in: • Support and infrastructure (hardware, software, networks, and peripherals) • Information security (access policies, backup, antivirus, incident analysis) • Investigation and risk (security auditing, document and transaction analysis, fraud prevention) • Tools and technologies (Active Directory, GPO, Office 365, Teamviewer, Zoho, HTML, CSS, Figma) I am currently studying Systems Analysis and Development and specializing in FullStack and CyberSecurity, expanding my technical and strategic vision to work in increasingly challenging environments. Contact: Email: alanacalbente@outlook.com

ITILControle de inventárioGestão de identidades e acessosConectividadeGoogle WorkspaceTifluxAcronisSistemas de abertura de chamadosmacOSManutenção de equipamentosSuporte para Help DeskDesenvolvimento de softwareLinuxServidor WindowsTecnologia da informaçãoGerenciamento de serviços de TIRede de computadoresVPN (Rede privada virtual)Microsoft WindowsJavaScriptHTMLCSS

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